Terms & conditions
Cancellation Policy:
We understand that plans can change, and we strive to accommodate our clients to the best of our ability. However, in order to maintain the integrity of our scheduling and ensure fairness to all participants, we have implemented the following cancellation policy:
Cancellation Period: Clients must provide at least 24 hours' notice prior to the scheduled class time to cancel without penalty.
Late Cancellations: Cancellations made within 24 hours of the scheduled class time may result in a forfeiture of the class fee.
No-Shows: Failure to attend a scheduled class without prior notification will result in a forfeiture of the class fee or class booking.
Emergency Situations: We understand that emergencies can arise unexpectedly. In case of emergencies, please contact us as soon as possible to discuss alternative arrangements.
Booking Modifications: Clients may modify their class bookings, subject to availability, without penalty as long as the modification is made within the cancellation period.
Refunds: Refunds for cancelled classes are issued solely at the discretion of Pure Balance Pilates. Refunds may be subject to administrative fees.
Contact Information:
For cancellations or modifications, please contact us at Purebalance-pilates@outlook.com.
By booking a class with us, you acknowledge that you have read, understood, and agree to abide by our cancellation policy.
Thank you for your understanding and cooperation.